Shipping policy

When will my order ship?
Orders are processed in the order they were received and prioritized based on the shipment method selected. We will ship orders only on Monday through Friday (weekdays), excluding US federal holidays including New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Fox River is also closed at various times for additional days surrounding holidays and production schedules.

If you choose to upgrade your shipping beyond ground shipping, your order must be placed by 12:00 p.m. CST Monday through Friday to go out the same day. Orders with upgraded shipping are processed first. We cannot ship overnight on weekends or holidays. Orders placed after 12:00 p.m. CST may not ship until the following business day. If you select 1- or 2-day shipping, the first day of delivery counts once it leaves our building. Example: If you order at 1:00 p.m. CST on Thursday, Friday is the day your order will leave our building. If you selected overnight shipment, you would receive your order on Monday. If you selected 2-day shipping, you would receive your order on Tuesday.

Shipments to Post Office Boxes (PO Box Addresses) can only ship via U.S. Postal Service Ground Carrier. Priority carriers cannot deliver to PO boxes. Military addresses can only ship via USPS.  Can not ship via UPS or FedEx.